Refund Policy for Static IPTV
At Static IPTV, customer satisfaction is our priority. We strive to deliver high-quality IPTV services, and this Refund Policy outlines the terms and conditions for refund eligibility.
Eligibility for Refunds
- Money-Back Guarantee
- We offer a 7-day money-back guarantee for customers who are not satisfied with our service. Refund requests must be submitted within 7 days of purchase.
- Service Issues
- If technical issues prevent you from using the service and our support team cannot resolve the issue, you may request a refund.
- Refunds are granted only after all troubleshooting steps have been followed.
- Non-Refundable Situations
- Refunds are not provided if your account is terminated for violating our terms and conditions.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Us
- Send an email to our support team at [email protected] or use the live chat feature on our website.
- Provide Required Information
- Include your account details, proof of payment, and a description of the issue or reason for your refund request.
- Processing Time
- Refund requests are processed within 5-7 business days. You will be notified via email about the status of your request.
Important Information
- Refunds will only be issued to the original payment method used during the transaction.
- Bank processing times may vary, and it may take additional days for the refunded amount to reflect in your account.
Contact Information
If you have any questions about this Refund Policy or need assistance, feel free to reach out to us:
Email: [email protected]
Live Chat: Available on our website
Thank you for choosing Static IPTV. We value your trust and are committed to resolving any concerns you may have.